TERMS & CONDITIONS

1. Introduction

These Terms and Conditions apply to all bookings made with Learn to Camp. By making a Booking, you agree to be bound by these Terms and the associated Liability Waiver. These Services are currently offered exclusively within New South Wales and are governed by the laws of New South Wales, Australia. These Terms are governed by the laws of New South Wales, Australia, and the parties submit to the exclusive jurisdiction of its courts.

2. Definitions

In these Terms and Conditions, unless the context otherwise requires:

● “Business”, “we”, “us” or “our” means Learn to Camp, the provider of the Services.

● “Participant” or “you” means any individual who makes a Booking or participates in an Experience.

● “Services” means the guided camping experiences, educational workshops, and any ancillary or related services provided by the Business.

● “Experience” means a specific camping event, workshop, or activity offered by the Business and booked via the Website.

● “Booking” means a confirmed reservation for an Experience made through the Website and accepted by the Business.

● “Activity” means any organised session, workshop, or component of an Experience forming part of the Services.

● “Website” means the official Learn to Camp website through which Bookings are made.

● “Campground” means any campsite, park, or location selected for the delivery of an Experience.

● “Liability Waiver” means the separate waiver document required to be accepted as a condition of participation in the Services.

● “Terms” means these Terms and Conditions, as amended from time to time.

3. Nature of Services

Our Services include the online Booking and provision of guided camping experiences and educational workshops for recreational purposes. Participants will be provided with the relevant date, time, and location of the campsite. During designated periods, participants may take part in workshops and activities as described on the Learn to Camp website.

Services are limited to those expressly described, and any additional goods or services are excluded unless otherwise stated. We reserve the right to make reasonable changes to the schedule, location, or content of the Experience where necessary. Participants are responsible for attending at the specified time and location and for complying with all instructions provided during the Experience.

4. Camping Grounds

Campgrounds are pre-selected by the Business and may include public land, national parks, or privately owned land accessed through third-party platforms (including, but not limited to, Hipcamp or similar services).

Campground selection is determined based on factors including availability, convenience, travel time, and vehicle accessibility.

Participants acknowledge that certain Campgrounds may be operated by independent third parties, including private landowners, and may be subject to separate terms, conditions, rules, and restrictions imposed by those parties. Participants agree to comply with all such terms, conditions, and directions at all times.

The Business does not own, operate, or control third-party Campgrounds and does not warrant the condition, suitability, safety, or availability of any Campground. To the extent permitted by law, the Business does not warrant any loss, damage, injury, or inconvenience arising from:

● the condition or use of any Campground;

● acts or omissions of third-party landowners, operators, or service providers;

● access restrictions, facilities, or environmental conditions; or

● any interaction between Participants and third parties at the Campground.

Where a Campground is accessed via a third-party platform, Participants acknowledge that their use of the site may also be subject to the terms and conditions of that platform and/or the relevant landowner.

5. Bookings & Payment

All Bookings for Experiences must be made exclusively through the Learn to Camp website (LearnToCamp.co) or such other platform as may be specified by the Business from time to time.

Available Experiences, including scheduled dates, will be published on the Website. Participants may select and submit a Booking request for a specific Experience by completing the required online form and providing all requested information, including but not limited to name, contact details, and any additional information specified at the time of booking.

A Booking is not confirmed until it has been received and accepted by the Business. Upon confirmation, the Participant will be allocated a place in the selected Experience, subject to availability.

Further details relating to the Experience, including but not limited to the Campground location, itinerary, and workshop times, will be provided to Participants following confirmation of the Booking.

Participants warrant that all information provided at the time of Booking is accurate, complete, and up to date. The Business reserves the right to cancel or refuse any Booking where false, incomplete, or misleading information has been provided.

All Bookings are subject to availability and may be limited by capacity constraints. The Business reserves the right to refuse or cancel a Booking at its discretion, including where minimum Participant numbers are not met or where operational requirements necessitate such action.

Full payment is required at the time of Booking unless otherwise specified on the Website.

Payments are processed via third-party payment processors integrated with the Website, including Squarespace and its associated payment providers. By making a Booking, Participants agree to be bound by the terms and conditions and privacy policies of such third-party providers.

The Business does not store or process payment details directly and shall not be liable for any loss, damage, or issue arising from the use of third-party payment processors, including payment failures, delays, or unauthorised transactions, to the extent permitted by law.

The Business reserves the right to change its payment processing provider at any time without notice.

A Booking will not be confirmed until payment has been successfully processed.

6. Cancellations and Unforeseen Complications

Participants who have made a Booking for an Experience must provide notice of any cancellation and must notify us accordingly. Where notice of cancellation is received prior to the Sunday immediately preceding the scheduled Experience, the Participant will be entitled to a full refund.

Any cancellation notified after this time shall not be eligible for a refund. Exceptions are limited and will be determined at our sole discretion. Notwithstanding the above, exceptions will be considered where cancellation or non-attendance arises due to circumstances beyond the reasonable control of the Participant or organiser, including but not limited to:

● Severe or unsafe weather conditions (including storms, heavy rain, extreme heat, or natural disasters);

● Government-imposed restrictions or public health orders affecting the conduct of the Experience;

● Unforeseen venue closures or access restrictions;

● Illness, injury, or medical emergencies affecting the Participant;

● Significant transport disruptions or failures beyond the Participant’s control;

● Any other event or circumstance which renders attendance or delivery of the Experience impracticable.

In respect of claims based on illness, injury, or medical emergency, transport disruption, or other circumstances rendering attendance or delivery impracticable, we may require the Participant to provide reasonable supporting evidence to substantiate the claim. Failure to provide such evidence upon request may result in the exception not being granted.

In such circumstances, refunds or rescheduling may be offered, subject to consultation and agreement.

7. Force Majeure

The Business shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay is due to events or circumstances beyond its reasonable control.

Such events may include, but are not limited to, bushfires, floods, extreme weather conditions, natural disasters, pandemics, government restrictions or orders, acts of terrorism, accidents, or any other event which renders the delivery of the Services impracticable or unsafe.

Where a Force Majeure event occurs, the Business reserves the right to cancel, postpone, or modify the relevant Experience. In such circumstances, the Business may, at its discretion, offer rescheduling, credit, or a refund in accordance with these Terms.

8. Participant Conduct and Responsibilities

Participants must comply with all applicable laws, regulations, and directions of any relevant authority, including those relating to the use of Campgrounds and participation in outdoor activities.

Participants must follow all instructions, directions, and safety guidance provided by the Business at all times during any supervised Activity or workshop forming part of the Experience.

The consumption of alcohol or any intoxicating substances is strictly prohibited prior to and during all workshops, Activities, and any supervised components of the Experience.

Outside of designated workshops and supervised periods, Participants acknowledge that they are not under the supervision of the Business and are solely responsible for their own conduct, safety, and wellbeing. Any activities undertaken during such periods are at the Participant’s own risk.

Participants must behave in a safe, respectful, and responsible manner at all times and must not engage in any conduct that may endanger themselves, other Participants, staff, or property.

Participants must not engage in any illegal activity or behaviour that may bring the Business into disrepute.

Failure to comply with this clause may result in removal from the Experience without refund and may give rise to further action where appropriate.

Where an Experience is conducted on private property, Participants must respect the rights, property, and privacy of the landowner and any other persons present. Participants must not enter restricted areas, interfere with property, or engage in any conduct that may disturb or inconvenience the landowner or surrounding properties.

8.1 Terms Applicable to Campers

Participants must comply with all rules, conditions, and directions applicable to the Campground and surrounding areas, including any requirements imposed by the relevant land manager, authority, or operator.

8.2 Property Terms and Conditions

Participants must respect all Campground property, facilities, equipment, and surrounding environment. Participants must not interfere with, damage, or misuse any property belonging to the Business, the Campground, or any third party.

Participants must comply with any additional rules, policies, or directions imposed by third-party Campground providers, including private landowners and platform operators. Failure to comply may result in removal from the Campground and the Experience without refund.

8.3 Damage to Property

Participants are responsible for any loss, damage, or destruction of property caused by their actions, whether intentional, reckless, or negligent. The Business reserves the right to recover the cost of repair or replacement from the Participant where such damage occurs.

8.4 Vehicles

Participants are solely responsible for their own vehicles, including parking, access, and compliance with all applicable laws and site-specific rules. The Business accepts no liability for any loss, damage, or theft relating to vehicles or their contents.

9. Health, Safety, and Assumption of Risk

Participants acknowledge that the Services involve outdoor recreational activities which carry inherent risks. These risks may arise from the nature of the environment, the Activities undertaken, and the use of equipment.

Participants understand and accept that the Experience may include, but is not limited to, Activities such as campsite set-up, tent assembly, knot tying, tarp use, stove-top cooking, fire lighting, handling wood and kindling, and campfire cooking. These Activities may involve the use of tools, open flames, cooking equipment, and physical exertion.

Participants acknowledge that such Activities carry inherent risks, including but not limited to:

● burns, cuts, or other injuries arising from fire, cooking equipment, or tools;

● injury from handling wood, kindling, or equipment;

● slips, trips, and falls due to uneven or natural terrain;

● exposure to weather conditions, including heat, cold, wind, or rain;

● encounters with wildlife, insects, or natural hazards;

● limited access to medical facilities or emergency services; and

● risks associated with camping in remote or unfamiliar environments.

Participants agree to take reasonable care for their own safety and the safety of others at all times and to use all equipment in accordance with instructions provided by the Business.

Participants warrant that they are physically and mentally fit to participate in the Experience and do not suffer from any condition that may affect their ability to safely participate. Participants must disclose to the Business, prior to the Experience, any relevant medical condition, injury, allergy, or health concern that may affect their participation or require special consideration.

The Business reserves the right to refuse or restrict participation in any Activity where it reasonably considers that a Participant’s health, fitness, or condition may pose a risk to themselves or others.

Participants acknowledge that the Business does not provide medical services or supervision beyond general first aid.

To the extent permitted by law, Participants voluntarily assume all risks associated with participation in the Services and acknowledge that such risks cannot be entirely eliminated.

10. Participant Exclusion

The Business reserves the right, at its sole discretion, to refuse participation, suspend, or remove any Participant from all or part of an Experience at any time where it reasonably considers that:

● the Participant is in breach of these Terms;

● the Participant fails to comply with any instruction, direction, or safety guidance provided by the Business;

● the Participant engages in unsafe, reckless, or disruptive behaviour;

● the Participant is under the influence of alcohol or any intoxicating substance during any workshop, Activity, or supervised component of the Experience;

● the Participant’s conduct poses a risk to their own safety or the safety of others;

● the Participant fails to comply with any applicable laws, regulations, or Campground rules (including those imposed by third-party landowners or operators); or

● the Participant is, in the reasonable opinion of the Business, physically or mentally unfit to safely participate in the Experience.

Where a Participant is refused participation, suspended, or removed under this clause:

● no refund will be provided;

● the Participant may be required to leave the Campground at their own expense; and

● the Business shall not be liable for any loss, cost, or inconvenience arising from such exclusion.

The exercise of rights under this clause does not limit any other rights or remedies available to the Business under these Terms or at law.

11. Indemnity

To the fullest extent permitted by law, the Participant agrees to indemnify and hold harmless the Business, its officers, employees, contractors, and agents from and against any and all claims, demands, liabilities, losses, damages, costs, or expenses (including legal costs on a full indemnity basis) arising out of or in connection with:

● the Participant’s breach of these Terms;

● any negligent, reckless, or unlawful act or omission by the Participant;

● any injury to any person, or loss or damage to property, caused or contributed to by the Participant;

● the Participant’s failure to comply with any applicable laws, regulations, or Campground rules (including those imposed by third-party landowners, operators, or platform providers);

● the Participant’s conduct on any Campground, including private property; or

● any claim made against the Business by a third party arising from or in connection with the Participant’s conduct.

This indemnity is a continuing obligation and survives the completion, cancellation, or termination of the Experience and these Terms.

12. Disclaimer of Warranties

To the extent permitted by law, the Services are provided on an “as is” and “as available” basis. The Business makes no representations or warranties, express or implied, regarding the availability, suitability, reliability, or fitness for purpose of the Services, except as required by law.

Without limiting the above, the Business does not warrant that:

● the Services will be uninterrupted, error-free, or free from delays;

● all Activities will proceed as scheduled or without modification;

● Campgrounds, including those operated by third parties, will meet any particular standard, expectation, or requirement; or

● any information provided in relation to the Services is complete, accurate, or current.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies which cannot be excluded under applicable law, including the Australian Consumer Law.

13. Liability and Limitation of Liability

To the extent permitted by law, the Business shall not be liable for any loss, damage, injury, or expense suffered or incurred by a Participant arising out of or in connection with the provision of the Services, including participation in any Experience or Activity.

Without limiting the above, the Business shall not be liable for:

● any injury, loss, or damage arising from the inherent risks of outdoor recreational activities, including camping and related Activities;

● any act or omission of a Participant or any third party;

● the condition, suitability, or use of any Campground, including those operated by third-party landowners or accessed via third-party platforms;

● any loss, damage, or theft of personal property or belongings;

● any delays, interruptions, or changes to the Experience; or

● any indirect, consequential, or economic loss.

Participants acknowledge that:

● the Services involve inherent risks which cannot be entirely eliminated; and

● they participate in the Services at their own risk, subject to any rights that cannot be excluded by law.

To the extent that any guarantee or right under the Australian Consumer Law or any other applicable law cannot be excluded, the liability of the Business is limited, at its option, to:

● the resupply of the Services; or

● the payment of the cost of having the Services supplied again.

This limitation of liability applies to the fullest extent permitted by law and operates in conjunction with the Liability Waiver and other provisions of these Terms.

14. Privacy and Data Use

The Business collects, uses, and stores personal information provided by Participants for the purposes of administering Bookings, delivering the Services, and communicating with Participants in relation to their Experience.

Personal information may include, but is not limited to, names, contact details, and any information provided by Participants at the time of Booking or prior to participation. Participants warrant that any personal information provided is accurate and up to date.

The Business may disclose personal information to third-party service providers where reasonably necessary for the provision of the Services, including booking platforms, payment processors, and Campground operators. The Business will take reasonable steps to ensure that such third parties handle personal information in accordance with applicable privacy laws.

The Business will take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, to the extent permitted by law, the Business does not warrant the security of any information transmitted to or from the Website or stored by third-party providers.

Participants consent to the collection, use, and disclosure of their personal information in accordance with this clause.

14.1 Photography and Media Consent

Participants acknowledge and agree that photographs, video recordings, and other media may be captured during the Experience.

By participating in the Services, Participants consent to the Business using such material for marketing, promotional, and commercial purposes, including on social media, websites, and other advertising platforms, without further notice or compensation.

Participants who do not wish to be photographed or recorded must notify the Business in writing prior to the commencement of the Experience. The Business will use reasonable efforts to accommodate such requests but does not guarantee that Participants will not be incidentally captured.

15. Intellectual Property

All intellectual property rights in and to the Services, including but not limited to all content, materials, workshop resources, text, graphics, logos, branding, and materials made available through the Website or during any Experience, are owned by or licensed to the Business.

Participants are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use such materials solely for personal, non-commercial purposes in connection with their participation in the Services.

Participants must not, without the prior written consent of the Business:

● reproduce, copy, distribute, or modify any materials;

● use any content or materials for commercial purposes; or

● use the Business’s name, branding, or logos in any manner.

All rights not expressly granted under these Terms are reserved by the Business.

To the extent that any photographs, videos, or other media are created during the Experience, all intellectual property rights in such materials shall vest in the Business, subject to applicable law.

Participants must not record or reproduce any workshop content for commercial purposes.

16. Term and Termination

16.1 Term

These Terms commence upon the making of a Booking and continue until the completion of the relevant Experience, unless terminated earlier in accordance with these Terms.

16.2 Termination by the Business

The Business may, at its discretion, cancel or terminate a Booking or an Experience at any time where:

● it is necessary due to safety concerns, including weather conditions or risks to Participants;

● minimum Participant numbers are not met;

● a Force Majeure event occurs;

● a Participant is in breach of these Terms; or

● operational requirements necessitate such termination.

Where termination occurs under this clause, the Business may, at its discretion, offer rescheduling, credit, or a refund in accordance with these Terms.

16.3 Termination by the Participant

A Participant may cancel a Booking in accordance with the “Cancellations and Unforeseen Complications” section of these Terms. Any refund or rescheduling will be determined in accordance with that section.

16.4 Effect of Termination

Upon termination:

● the Participant’s right to participate in the Experience immediately ceases;

● the Business shall have no further obligation to provide the Services, except as required by law or as expressly stated in these Terms; and

● any provisions of these Terms which by their nature are intended to survive termination (including indemnity and limitation of liability) shall continue to apply.

17. Amendments to Terms

The Business reserves the right to amend or update these Terms from time to time.

Any amendments will take effect from the date they are published on the Website, unless otherwise specified. Participants are responsible for reviewing the Terms prior to making a Booking.

The Terms in force at the time a Booking is made will apply to that Booking.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision shall be severed to the extent necessary, and the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with the Liability Waiver and any other documents expressly incorporated by reference, constitute the entire agreement between the Participant and the Business in relation to the Services and supersede all prior agreements, representations, understandings, or communications, whether written or oral.

Participants acknowledge that they have not relied on any statement, representation, or promise not expressly set out in these Terms.